FAQs
General FAQs related to Postman Calls
App Access and Eligibility
Is Postman Calls available for public use?
No, Postman Calls is a government-use-only tool and is not available for public use.
Please note that Postman Calls is currently accessible for whitelisted agencies only. If your agency has a compelling use case related to scam prevention, you may Contact Us to share more details.
What devices can I use Postman Calls on?
Postman Calls is currently designed to be used primarily on Android smartphones, with desktop access available as an alternative.
Supported Devices
Mobile Phones: Samsung S21, S22, S23, S24, S25
Desktop/laptop access
Work-in-Progress (WIP) Devices
COMET Laptops
Unsupported Devices
Other mobile devices: currently being tested, experience may be unstable
GSIB Laptops: call audio cannot be connected
S-NET GSIB: internet access is restricted, preventing access to Postman Calls
For the best experience, it is advised to access Postman Calls using Google Chrome.
Others
Can I make calls to any recipient?
No, Postman Calls currently only supports calls to the following country codes:
Australia (+61)
Brazil (+55)
Canada (+1)
France (+33)
Germany (+49)
India (+91)
Indonesia (+62)
Israel (+972)
Japan (+81)
Malaysia (+60)
Singapore (+65)
South Korea (+82)
United Kingdom (+44)
United States (+1)
If you require calls to additional countries, you may Contact Us to share your use case.
When should I use Postman Calls?
Please note that Postman Calls is currently accessible for whitelisted agencies only. If your agency has a compelling use case related to scam prevention, you may Contact Us to share more details.
Check internally for agency-specific policy on when Postman Calls should be used
For technical issues or questions related to using the app, please refer to our Troubleshooting Page.
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